We are seeking an Online Sales Support Manager to provide strategic and functional leadership from the point of sale through the first 60 days of the customer experience and during retention opportunities. You will be developing supervisors, creating training and scripts, maintaining and improving the standard operating procedures, and working on projects that support sales growth and improve customer retention. We offer a competitive salary and the flexibility of working from home 100% of the time.
To succeed in this position, you must be experienced in sales or retention leadership with a proven track record of outstanding sales and/or retention management performance. The role demands a leader that is driven to succeed and will be prepared to begin to assess opportunities and take the initiative on day one.
Sales Support Manager
To be considered for a job at Achieve Test Prep you MUST apply at our company website - (careers.achievetestprep.com )
ENGLISH – (Fluent Only) Must comprehend and communicate both written and verbally in English
Location - Home Based outside USA - see list of countries where Achieve operates
Ability to work within our Business Hours: Mon-Sun 8 am - 9 pm Eastern Time
Minimum 3 years experience as a manager of supervisors in a sales, sales support, or customer retention call center environment
Track record of successfully delivering on aggressive sales goals and/or retention targets
Collaborative, transformational leader that knows how to motivate a very diverse group
Experience leading remote/distributed teams is a plus
To be considered for this position you MUST apply for the job directly through the Achieve website (3rd party applications will not be accepted) AND answer all pre-screener questions. Failure to comply with both will result in immediate rejection.